Version 5 installation problem

Version 5 installation problem

Postby niceguy » Sun Sep 26, 2010 11:10 am

Hi Stan
I have been trying to re install version 5, but am having problems doing so. It won't install version 5 & just comes up with a fault (see enclosed Attachment). Just wondering if you could please pinpoint what the problem is & how I can repair it. Many thanks, I really apprecciate all your help.
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Re: Version 5 installation problem

Postby stan » Mon Sep 27, 2010 10:35 pm

i have never seen this error message before. try uninstalling expert lotto 5 and download and install again. make sure the installer downloaded correctly, the file size should be 8604991 bytes.
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Re: Version 5 installation problem

Postby niceguy » Tue Sep 28, 2010 6:40 am

Hi Stan. I tried that, but I still get the same error message. Just wondering which link I should be using to download the installer for version 5 from ?? Many thanks for your valued help
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Re: Version 5 installation problem

Postby stan » Tue Sep 28, 2010 7:50 am

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Re: Version 5 installation problem

Postby niceguy » Wed Sep 29, 2010 3:01 am

Hi Stan. Thanks for that. Problem solved!! :D
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Re: Version 5 installation problem

Postby stan » Wed Sep 29, 2010 12:33 pm

niceguy wrote:Hi Stan. Thanks for that. Problem solved!! :D

did you reinstall the application or did you use the zip file?
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Re: Version 5 installation problem

Postby niceguy » Wed Sep 29, 2010 8:32 pm

Hi Stan I used the zip file.
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Re: Version 5 installation problem

Postby stan » Thu Sep 30, 2010 11:00 am

niceguy wrote:Hi Stan I used the zip file.

so the installer isn't working for you?
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Re: Version 5 installation problem

Postby niceguy » Fri Oct 01, 2010 4:15 am

Hi Stan
To cut a long story short,I found it was in fact my Antivirus software that was stopping v5 from working properly! I have now fixed the problem with the antivirus software & installed v5 using the installer. It works perfectly !! Just wondering how you import winning number results from v4 to v5 ? I tried doing an online update of winning numbers, (i.e. in v5), which worked, but it only updated to around about 6 months ago. Many thanks for your help.
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Re: Version 5 installation problem

Postby stan » Fri Oct 01, 2010 8:46 am

niceguy wrote:Just wondering how you import winning number results from v4 to v5 ?

click menu 'help - contents' and see 'upgrading from expert lotto version 4.x' topic under 'getting started' section
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Re: Version 5 installation problem

Postby niceguy » Fri Oct 01, 2010 11:49 am

Good one!! Thanks Stan
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